Privacy Policy

Core Systems

Introduction

Welcome to Core Systems (“we,” “our,” or “us”). At Core Systems, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your personal information when you visit our website, use our mobile applications, or interact with any other sites hosted by our service providers on our behalf (collectively, the “Sites”). By accessing or using our Sites, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect two types of information: personally identifiable information and non-personal data. Personally identifiable information refers to information that can identify you as an individual, while non-personal data includes information that does not identify you.

Personally Identifiable Information

You can explore most areas of our Sites without providing us with any personally identifiable information. However, in certain cases, we may request personally identifiable information to provide you with specific services or fulfill a transaction you’ve requested. This may include:

  • Contact details: Your name, job title, company/organization name, website, telephone number, and email address.
  • Information related to service or technical requests you initiate for our products or services.
  • Your IP address.

If you apply for a position with Core Systems through our online portal, we may collect additional information, including:

  • Your resume or CV, cover letter, work experience, educational background, type of employment sought, availability date, employee referral, desired salary, travel preferences, performance and career development information.
  • Identification details, such as passport number, citizenship status, government identification numbers (e.g., Social Security Number where permitted), immigration status, nationality, and, where permitted, information about your heritage and ethnicity (for diversity monitoring purposes).
  • Any other information you provide to us, including correspondence.

Providing this personally identifiable information is optional, but failure to do so may prevent us from providing the requested service, completing your transaction, or processing your employment application. We may also collect information about you from third-party sources, including your employer or recruiters, as well as information submitted through third-party websites and publicly available sources.

Non-Personal Data

We also collect non-personal data, including:

  • Device information: Software platform, operating system, internet browser type, and firmware.
  • Mobile information: Mobile phone carrier.
  • Web browsing patterns: Websites visited.
  • Geographical data: Zip code, area code, and non-precise location information.
  • Site usage data: Frequency and duration of site usage.

Policies Regarding Cookies and Similar Technologies

Cookies and similar technologies are used on our Sites. A cookie is a text file that a web server downloads to your device, allowing us or third parties to monitor your interactions with our Sites. You can choose to accept or decline cookies, except for those necessary for specific services you’ve requested. Consent for cookies can be managed via the consent request displayed in the bottom left-hand corner of any page on our Sites. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them. However, this may affect your ability to fully experience our interactive features.

Cookies help us:

  • Customize site content and layout.
  • Recognize returning devices.
  • Store information.
  • Provide tracking data to third-party applications.
  • Enhance products, services, and your overall experience on our Sites.

We use the following cookie categories:

  • Necessary cookies: Essential for site navigation and features.
  • Performance cookies: Collect data on site usage to improve website functionality.
  • Functional cookies: Customize your site experience.
  • Targeting cookies: Deliver relevant advertisements and measure campaign effectiveness.

Use of Your Information

We use your personal information for various purposes, including:

Services and Transactions

  • Delivering requested services and processing transactions.
  • Providing information on products or services you’ve purchased.
  • Registering purchased products.
  • Handling warranty claims.
  • Answering customer service requests.
  • Facilitating site usage.

Improving Our Sites

  • Conducting business analyses.
  • Enhancing site quality.
  • Customizing our Sites based on your preferences and interests.

Marketing

  • Informing you about products or services of interest.
  • Communicating with you about offerings, events, news, surveys, special offers, and related topics.
  • Offering the option to opt out of email marketing communications.

Employment Applications

  • Processing employment applications.
  • Retaining applicant information for future consideration.

Compulsory Disclosure

  • Complying with legal requirements.
  • Protecting our rights, property, and personal safety.

Security of Your Personal Information

We prioritize the security of your personal information and use various measures and technologies to protect it. These include secure servers, encryption (e.g., SSL protocol), and user account authentication. You are responsible for maintaining the security of your account credentials and not sharing them with others.

Your Rights to Your Information

You may have rights concerning your personal information, depending on your jurisdiction. These rights may include:

  • Access, review, and correction of personal information.
  • Objection to certain processing activities.
  • Request for deletion of personal information.
  • Request for data portability.
  • Withdrawal of consent (where applicable).

We will respond to your requests within the required timeframes and may charge a fee where permitted by law. To exercise your rights, please contact us using the contact details provided at the end of this Privacy Policy.

Children’s Information

Our Sites are not intended for children, and we do not knowingly collect information from them. The definition of “children” is subject to local laws and regulations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect feedback and legal requirements. When we make changes, we will update the “last updated” date at the top and bottom of the Privacy Policy and take necessary steps to comply with applicable laws. We encourage you to periodically review this Privacy Policy for updates.

Contact Information

We welcome your feedback and comments regarding this Privacy Policy. If you believe we have not adhered to this policy, please contact us at info@core-systems.com. We will make reasonable efforts to promptly address any concerns.

Mailing Address

Core Systems, Inc.
Attn: Privacy Dept.
13000 Danielson Street Poway, CA 92064

California Consumer Privacy Act

Privacy Policy for California Residents

This Privacy Policy for California Residents supplements the information provided in our general Privacy Policy and applies solely to residents of California who use our services. It is designed to comply with the California Consumer Privacy Act of 2018 (CCPA) and other California privacy laws. Any terms defined in the CCPA have the same meaning in this notice.